The Centre delivers primary care to registered clients. Our Primary Health Care Team consists of Physicians, Nurse Practitioners (NP), a Registered Nurse (RN), a Social Worker, and Registered Practical Nurses (RPN). 

Please note that we are not a walk-in clinic.

Primary Care Services include:

  • Assigned to one Primary Care Provider (Physician or Nurse Practitioner) with coverage offered through other Centre Providers
  • Illness prevention and health promotion
  • Assessment and management of chronic and acute health conditions
  • Support for people with terminal illness
  • Education and support for self-care
  • After hours on-call telephone support by a Physician or Nurse Practitioner
  • Influenza and COVID vaccination clinics open to the public
  • As a primary care client of the Centre, able to access on-site lab services by Dynacare Labs

Primary Care Social Worker Services include:

  • support and guidance with life challenges and changes
  • adjustment to recent health diagnosis
  • questions about how your mental and physical health are connected
  • life stress
  • family and relationship challenges
  • looking to talk with someone
  • support with navigating community support and working alongside your primary care provider - team approach focusing on mental, emotional and physicial needs
  • walk-in counselling on Thursday afternoons 
  • Please speak with your primary care provider for a referral or attend the walk-in counselling services

We believe that clients ar equal partners in their health care decisions that include social, emotional, mental, spirtual and physicial wellbeing. We encourage clients to play an active role in their health care plan.

Becoming a Client of the West Elgin Community Health Centre

To see a member of our Primary Health Care Team, you must be a registered client. 

Client Registration - Application Process Amended April 1, 2026

As of April 1,2 026, the new client application process has moved to Health Care Connect. This helps everyone in Ontario use one, centralized waiting list.

Our Nurse Practitioners and Physicians will continue to take new clients at the Centre. However, this updated process is intended to help get people matched with a Nurse Practitioner or Physician faster and with less confusion than in the past.

Note that the Centre prioritizes new applicants from within West Elgin. We do accept applications from outside of West Elgin, however, we cannot predict the wait time.

How to Register

You can sign up with Health Care Connect through Health811:

Call 811 (available 24 hours a day)

OR Visit the Health Care Connect Website: www.ontario.ca/healthcareconnect

OR Scan the QR Code located in the poster below

Prescription Renewals

We ask that you monitor your prescription needs closely. Please call 2 weeks before you require your medication to get an appointment or have your prescription sent to the pharmacy. Many medications require a client physical assessment prior to reordering.

Scheduling Appointments

We offer a mixture of same day appointments and the ability to book up to five (5) days in advance. 

Online Appointment Booking

If you are current client of the Centre, we offer appointment booking through an on-line service called Ocean.

To make an appointment online, please click this link: Online Booking Information and Access